Logo for Absolute Draining & Plumbing, with “ABSOLUTE” in blue capital letters. The “O” has a target design, and “Draining & Plumbing” appears below in smaller blue text.

20+ years experience

Flat-rate pricing

25-year warranty

Privacy Policy

Last Updated: November 2025

Thank you for visiting our web site.

This web site belongs to and is operated by Absolute Draining And Plumbing Inc. (“Absolute”). Absolute is committed to protecting and safeguarding your privacy on the Internet. This Privacy Policy outlines the information Absolute may collect from visitors and how we will use and protect that information.

1. Consent To This Privacy Policy

By using our web site in any way, including browsing or interacting, you signify that you agree with the terms of our current Privacy Policy as posted here.

If you do not agree with this Privacy Policy, you should not use this web site.

Absolute reserves the right to change or remove this Privacy Policy at our discretion. We encourage you to review it periodically to stay informed.

To make this policy easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.

2. Information We Collect

We collect two types of information about visitors.

2.1. Personally Identifiable Information

Personally identifiable information is any information that can identify an individual, including but not limited to:

  • Name

  • Address

  • Telephone number

  • E-mail address

  • Billing or service information

  • Any information voluntarily submitted through forms, requests, or contact messages

We do not collect personally identifiable information unless it is provided voluntarily (e.g., requesting plumbing services, asking a question, submitting an employment request).

You may visit our web site without revealing who you are.

If you do not agree with this Policy, please do not provide personal information.

2.2. Aggregate And Statistical Data

We may collect non-personally identifiable information, including:

  • Browser type

  • Operating system

  • Pages visited

  • Date and time of visit

  • Referring web site

  • Internet service provider

  • IP address (non-identifiable)

This information is used for analytics, site administration, and security purposes.

3. How We Use Your Information

3.1. Personally Identifiable Information

We may use the information you voluntarily provide for:

  • Providing plumbing and drain services

  • Improving our web site and user experience

  • Responding to inquiries and customer support requests

  • Maintaining security and system integrity

  • Processing employment applications

3.2. Aggregate Data

Aggregate data is used to:

  • Improve the design, layout and features of our web site

  • Identify usage patterns and popular areas

  • Support operational functions and analytics

  • Investigate potential misuse of the web site

  • Assist law enforcement if required

4. Information Sharing And Storage

Absolute will not sell or give your personally identifiable information to other businesses without your consent, except:

  • When required by law, court order or government request

  • When necessary for contractors, agents or service providers who assist Absolute in operating the web site or business functions

  • When the information is submitted to a particular service request, and must be shared with that business unit

  • In the event of a business sale or transfer

All partners and contractors are restricted from using your information for purposes unrelated to providing services for Absolute.

Your information is stored in secure databases located in Canada.

5. Security Measures

Absolute takes reasonable precautions to protect your personally identifiable information from:

  • Loss

  • Theft

  • Misuse

  • Unauthorized access

  • Alteration

Employees, agents and contractors with access to personal information are required to maintain confidentiality.

Please note that no data transmission over the Internet is completely secure; email communication may not be fully protected.

6. Children’s Privacy

Absolute does not intend to collect information from individuals under 13 years of age.

Children under 13 should not submit any personal information.

If you believe we have collected information from a child, please contact us (see Section 7). We will make reasonable efforts to delete the information.

7. Accessing Or Deleting Your Personal Information

You may contact Absolute at any time to:

  • Request access to personal information we hold

  • Request correction of inaccuracies

  • Request deletion of your personal information

Contact information is available on our web site and at our head office.

8. Links To Other Web Sites

Our web site may contain links to third-party sites.

Absolute is not responsible for the privacy practices or content of these sites.

We encourage visitors to review the privacy policies of any linked sites before using them.

9. Questions Or Complaints

Absolute is committed to resolving privacy concerns quickly and fairly.

If you have any questions or complaints about our privacy practices, please contact us using the information in Section 7.

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